Welcome to my temporary site
My Name is Nikolaj
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January 2009 – July 2015, 6 years
1st & 2nd line support, mail & phone
area of focus: General desktop support, Office, Citrix, Active Directory, Navision, Java
Teknologisk Institut, Aarhus
January 2010 – may 2012, 2 years
Primary Contact for specific customers
area of focus: update knowledgebase with new solutions, incident management.
January 2010 – December 2011, 1 year 11 måneder
Coordinating consultants shifts and tasks, weekend and night shifts primarily, including ressource management.
area of focus: Department responsible – documented with status reports, 15-25 cosultants/shift.
July 2010 – july 2011, 1 year 1 month
Hardware & software responsible for Outsourcing Denmark
area of focus: upgrading hardware & software
SQL Server Management Studio
2012 - 2014
(0045) 71 72 14 36